Built for compliant receivable management emails

Ship compliant emailsSMSlettersemails in hours, not weeks.

One library, one approval flow, one tamper-evident audit trail. So every email your agency sends is the version compliance actually approved.

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Render for:
Agency identity headerv1.3· FDCPA § 1692e(14)
locked block

{{agency.name}} {{agency.address}} CALL US ANYTIME: {{agency.phone}} Our support team is available 24/7 to assist you. Visit us at {{agency.web}}

To: {{consumer.email}}
Subject: Settlement-in-full (SIF) offer — email
From: {{agency.email}}

{{today}}

{{consumer.firstName}} {{consumer.lastName}} {{consumer.address}} {{consumer.city}}, {{consumer.state}} {{consumer.zip}}

Re: Account {{debt.customerAccountNumber}} · Original creditor: {{creditor.original}}

Dear {{consumer.firstName}},

We are reaching out regarding the outstanding balance on your account with {{creditor.original}}, currently placed with our office for collection. Our records indicate the total balance due is {{debt.currentBalance}}. We understand financial difficulties can arise, and we are here to help you find a resolution.

We are offering you an opportunity to settle your account for a reduced amount. You can:

  • Visit our portal at {{agency.web}} to view the settlement offer, or
  • Call us at {{agency.phone}}.

Once the reduced agreement is fulfilled and payments have cleared, your account will be considered settled in full.

If this option is not feasible, we are happy to discuss alternative repayment arrangements.

We look forward to resolving this matter together.

Tax note: Forgiven debt of $600 or more may be reported to the IRS on Form 1099-C. Please consult a tax professional regarding any potential tax implications.

Pay-online CTAv1.4
locked block

To pay online or set up a payment plan, visit {{agency.web}}/{{account.referenceNumber}} — or call us at {{agency.phone}}.

Agency footer — emailv1.2· Reg F § 1006.6(d) · FDCPA § 1692e(11)
locked block

Sincerely,

{{agency.name}}

This communication is from a debt collector, and it is an attempt to collect a debt. Any information obtained will be used for that purpose.

To opt out of email correspondence, click here.

The problem

Authoring and approving content needs 20-email chains, Word docs and a copy/paste.

Word, email, and copy-paste into the CRM. Confusion adds compliance risk.

01

The “current” template lives on someone’s laptop.

By the time approved language reaches the CRM, three people have edited it and nobody knows which copy is real.

02

State disclosures get pasted in to each version

You end up with duplicated templates for the same content e.g. Settlement_offer_v3_NYC etc.

03

Compliance and ops don’t share a tool.

Legal lives in redlines, ops in the CRM. The handoff is an email attachment and a prayer.

FROM: compliance@agency.com · re: Please approve settlement content
Settle-in-Full-offer-27_v3_FINAL_v2_marcus-edit.docx144 KB
Hi Diane — final-final version attached, the NY paragraph at the bottom replaces what we had. Marcus signed off this morning. Can you make sure the collection CRM is updated before Monday’s send? Thanks.
This is the workflow. No one knows which version is the real one. The audit log is in a mis-named email chain.
How it works

Three steps. One platform. One source of truth.

01 · AUTHOR

Authors stop guessing what’s compliant

Approved language is a locked block. Drop it into any template — version-tracked, impossible to edit accidentally. State-level disclosures are inserted in consumer-aware blocks

02 · APPROVE

Reviewers see exactly what changed

Side-by-side diff against the live version, block changes called out separately. Approve, comment, or send back in one click.

03 · DEPLOY

Approved-only content synced to CRM

One-click deploy compiles every state variation, pushes to your CRM, and snapshots to the compliance archive. No more copy-paste.

Inside the product

How writecomply reduces risks

Locked disclosure blocks

Update one block. Cascade to every template that uses it.

Regulation changes, edit a Block once, get it approved, and 100+ other templates depending on it automatically becomes compliant.

  • Block-level dependency tracking — your team owns the language, the platform tracks where it’s used
  • Effective-date scheduling — block goes live on the day it’s required
  • Custom blocks for client-specific language
  • State-aware blocks for consumer-specific language
NY DFS Noticev2.2v2.3effective May 1
18 templates flagged for re-review:
NEEDS RE-REVIEWInitial validation notice — Northcrossv3.1
NEEDS RE-REVIEW30-day past-due reminder — Meridianv2.4
NEEDS RE-REVIEWSettlement offer — Vanguard Autov1.7
+ 15 more
Side-by-side review

Reviewers see exactly what changed — and why.

Live version on the left, proposed on the right, block-version changes called out separately from prose edits.

  • Approve, request changes, or send back — all in one click
  • Block-version changes called out separately from prose edits
  • Comments anchored to text, threaded, exported in audit
CURRENT · v1.7
1 Dear {{first_name}},
2  
3The outstanding balance is {{balance}}.
4  
5 To pay, visit the link below.
PROPOSED · v2.0
1 Dear {{first_name}},
2  
3+The account ending in {{last4}} has a
4+balance of {{balance}}; last paid {{date}}.
5  
6 To pay, visit the link below.
Direct CRM deploy

Approved language reaches your collections platform — automatically.

One-click push to ACE, Latitude, DAKCS, Salesforce, and Twilio. Compliance archive snapshot is automatic and WORM-retained.

  • Staging and production environments
  • A/B rollout strategies; one-click rollback
  • Open API for custom CRMs
DEP_2025_0426_HK7Q · 11.2 sec
Compile template packageOK
Render state variations (5)OK
Push to collection CRMOK
Sync to Twilio SMS gatewayrunning…
Snapshot to compliance archive
Intergrate with your existing stack

Enhancing confidence in your CMS

Agency compliance team
Authors and reviewers
writecomply
State overlays · version control · examiner-ready audit trail
No vendor occupies this layer today.
Your collection CMS
Orchestrates the send
InterProse ACE · Latitude · DAKCS · Quantrax RMEx · Ontario
What you get

The confidence that you always have the right content

Turn content authoring and approval into a versioned, dependency-tracked, auditable pipeline.

1
source of truth for every email — full version history included
0
copy-paste steps from approved language to production
retention on the hash-chained audit log — kept as long as your policy requires
Before & after

What a NY DFS update looks like.

Same regulatory change. Two very different Tuesdays.

Without writecomply

  • Compliance emails legal team about new NYDFS guidance
  • Paralegal opens 18 separate Word docs to identify affected templates
  • Each template manually re-edited; track changes turned on
  • Senior counsel review across 18 reply-all email threads
  • Approved versions emailed to ops, who copy-paste into the collection CRM
  • Three templates ship with v2.2 because someone missed an email
  • Total elapsed: 17 business days

With writecomply

  • Compliance team updates the NY DFS Notice block to v2.3
  • writecomply auto-flags 18 dependent templates as Needs Re-review
  • Authors confirm context, submit. Reviewers see what changed in side-by-side diff
  • One-click approve, batch-deploy to your collection CRM + archive
  • Audit log entry signed and ready for the next exam
  • Every template using the block is at v2.3; no exceptions
  • Total elapsed: 2 business days
Pricing

Built for agencies of every size.

All plans include unlimited templates and blocks, the hash-chained audit log, and unlimited approval reviewers. Annual billing available.

Starter
$2,600 / mo

For agencies with one client portfolio and up to 5 authors.

  • Up to 25 templates with free migration support
  • Block-level versioning & dependency tracking
  • 7-year audit retention
  • Email support
Start a trial
Enterprise
Custom

For large servicers, BPOs, and agencies with 200+ users.

  • Everything in Operator
  • Dedicated tenancy options
  • Custom connector development
  • Implementation partner referral
  • 24/7 incident response
  • MSA + custom DPA
FAQ

Questions compliance teams ask first.

Does writecomply provide regulatory content or compliance advice?

writecomply is the workflow infrastructure — versioning, dependency tracking, approvals, deploys, audit log. You can connect to the experts available on our platform for compliance advice.

Does writecomply replace our collections CRM?

No. We’re the system of record for template and approval; your CRM stays the system of record for accounts and sends.

How does the audit log stay tamper-evident?

Every event is hashed and chained to the prior event in append-only storage. Nightly verification, plus an open-source verifier auditors can run themselves.

Can we keep our existing approval workflow?

Yes. Workflows are configurable per portfolio: single-stage, multi-stage, parallel reviewers, conditional routing, SLA timers.

What about migration from our current process?

Imports from Word, Google Docs, Confluence, and homegrown tools. We provide free migration support on any plan. ~1 week for 100 templates.

Security and data residency?

SOC 2 Type II, AES-256 at rest, TLS 1.3 in transit, AWS. Dedicated tenancy on Enterprise; data residency configurable. DPA/BAA signed; pentest report on request.

Stop shipping v3_FINAL_v2_marcus-edit.docx.

Start with a 30-minute demo. We’ll walk through your highest-volume email and show you the upgrade path.